Historically, IDBS products were released annually. This approach made it slow to regularly incorporate new features into an existing product and, as a result, some features would sit approved and ‘ready to go’ for many months before actually being released.
Following the appointment of a new software engineering leadership team, Jonathan White (IDBS’s newly appointed CTO) identified the need for a new way of working to ensure new product features could be released to market quickly and effectively, without compromising the quality of our work.
To ensure our work’s integrity, it was essential that any new approach could meet a number of compliance standards, including ISO9001 and TickITplus. The approach also had to pass the standards set by a number of external customer auditors as well as the existing IDBS Quality Management System (QMS).