The people that make the difference
The principles of service? Understand your customers. Discover what drives the business. Get to the heart of what makes their people tick.
At IDBS we live and breathe these values. Our Services Consultants are entirely focused on the needs of our clients, helping research and development (R&D) divisions get the most out of their software investment and achieve their goals.
Technology, domain and industry expertise
As well as deployment and consulting, these experts provide flexible training and knowledge transfer for organizations including pharmaceuticals and biotechnology, energy, consumer goods and chemicals.
Professional Services: Expertise from detailed business process design and optimization, requirements analysis through to expert deployment, configuration and project management.
Training and Education Services: Providing your people with a flexible range of training options that improve and streamline the use of your IDBS solution, which helps increase productivity and raise job satisfaction.
Support Services: Rapid response teams that keep your research business up and running - whenever and wherever you need them.