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Introducing Request Module

E-WorkBook Request enables teams to prioritize, schedule and fulfill complex multi-step internal and external work requests, ensuring everything is completed on time and in the right order.

Efficient research and development operations require the coordination of disparate business units, resources and timelines. Traditionally this has been accomplished by complex, custom integrations between ELNs, LES, LIMS and other tools to allow an organization to keep track of who is doing what and by when.

E-WorkBook Request removes these challenges by enabling simple or multi-step work request to be raised easily and in real-time, reaching across departments and organizations.

Request

Technical Description

E-WorkBook Request removes the challenges of raising, tracking and fulfilling work requests, removing the need for complex, custom integrations between ELNs, LES, LIMS and other tools. It enables the coordination of disparate business units, resources and timelines, allowing an organization to keep track of who is doing what and by when, easily and in real time.

With E-WorkBook Request, internal or external service teams can prioritize, schedule and fulfil work requests on time and in the right sequence. Work progress can be tracked simply via dashboards, notifications and via one-click status updates, from within an experiment. With a feature-rich and secure REST API, E-WorkBook Request can be integrated into a wide range of other systems.

Lab scientists can raise one or multiple work requests from within E-WorkBook, which enables routine workflows to be accomplished with ease. Parameters of a request can be easily filled in via a responsive web form. Additional information, notes, web links and documents can be associated to single samples, single service teams or to the whole body of work, enabling the right information to simply passed to the right service teams.

Key Features

  • Track work and experiments from different projects using dedicated dashboards in just a single click
  • Accomplish routine workflows with ease by raising simple requests
  • Easily fill request parameters via a responsive web form
  • Automate the process of providing progress feedback to customers
  • Attach documents, notes, links or experiments quickly and easily
  • Receive, schedule and fulfill work via dedicated web-based interfaces and optionally via e-mail notifications
  • Work in a fully managed SaaS environment with a 99% uptime guaranteed
  • Scale according to your business needs