IDBS, a commitment to quality supported by recognized certifications

At IDBS, we understand that the quality and security of your data is of the utmost importance. As our customer, you rely on us to keep your most valuable asset, your data, safe and secure. We are committed to providing you with the peace of mind that your data is protected, both in terms of data integrity and confidentiality, while you work with us.

We have a comprehensive approach to quality and information security which ensures that our working practices and controls are subject to continuous assurance. Whether you choose to use our cloud-based services or deploy our products on your own infrastructure, you can be confident of IDBS’ transparency and compliance in this area.

Our Quality Policy demonstrates that quality, and in particular our commitment to protecting the integrity of your data, is a top priority.

Read our Quality Policy

Our certifications

As a testament to our dedication to quality and security, we hold several internationally recognized certifications.

ISO 9001 certification

In 2004, IDBS achieved ISO 9001 certification, the world’s most recognized standard for Quality Management Systems (QMS).

This certification reflects our commitment to providing high-quality solutions that meet and exceed our customers’ expectations.

ISO 9001 Certificate number: 70496-2010-AQ-GBR-UKAS

Infornation Security management ISO 27001 certified

In 2016, IDBS became ISO 27001 certified. This certification outlines requirements for Information Security Management Systems (ISMS), including best practices and security controls that help manage information security risks.

It signifies our commitment to maintaining the highest standards of data security.

ISO 27001 Certificate number: 209553-2016-AIS-GBR-UKAS

AICPA SOC

In 2019, IDBS became the first electronic lab notebook provider to achieve SOC 2 compliance. IDBS undergoes annual SOC 2 Type 2 assessments with an AICPA-registered auditor and provides annual audit reports to customers. These reports confirm that IDBS has established and maintains a robust framework for internal controls, ensuring accountability and a strong commitment to security.

IT Plus

In 2017, IDBS became TickITplus certified. TickIT supplements the IT standards of ISO 9001 and ISO 27001 and ensures that IDBS process outcomes comply with those expected of a business providing software products and services.

TickITplus has over 40 defined processes grouped into six categories:

  • Organizational
  • Project
  • Technical
  • Agreement
  • IT-specific
  • Maturity

TickITplus Certificate numbers: 250033-2017-AIS-GBR-UKAS; 150143-2014-AQ-GBR-UKAS

  • 2000

    IDBS starts developing its QMS

  • 2004

    ISO 9001 Certification

  • 2014

    TickIT Certification

  • 2016

    ISO 27001 Certification

  • 2017

    TickIT plus Certification

  • 2019

    SOC 2 Type 2 Certification

Through our combination of ISO 9001, ISO 27001 and SOC 2 Type 2 compliance, IDBS demonstrates our ongoing and firm commitment to quality and information security.

When you choose IDBS, you can trust that the integrity and security of your data are our top priorities. We can work with you to demonstrate that the required quality and compliance measures are in place to safeguard your data throughout our partnership, for example under regulatory inspection.

Contact us today to learn more about our commitment to quality and certifications or to discuss how our secure solutions can benefit your organization.

Quality contacts

Mail and email

Quality support or inquiries including supplier assessment, non-conformities, certifications, audits and trade compliance checks.

For information security support or inquiries – including event reporting and vulnerability reports.

For privacy support and inquiries – including data subject access requests, privacy impact assessments and records of processing activity.

Working with IDBS to demonstrate regulatory compliance

  • Over 30 years of experience working with R&D organizations to assist you in meeting regulatory requirements
  • Validatable products and services and validation support available
  • Easy validation with automated IQ/OQ and IDBS’ qualification services