Oct22026
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On demand webinar

Bend Bioscience: Lessons in Building Connected Lab Operations Across Development and GMP

Laboratory operations become increasingly complex as organizations grow. Managing materials, samples, equipment, documentation, and quality processes across development and GMP environments can introduce operational bottlenecks that impact productivity, consistency, and scalability.

In this webinar, Bend Bioscience shared practical lessons from its journey to standardize and connect laboratory operations across development and GMP. Drawing on its experience with IDBS Polar, the team discussed how it established a strong operational foundation by connecting inventory, workflows, traceability, and quality controls within a unified framework. Viewers will learn how Bend Bioscience approached the standardization of laboratory processes, improved visibility across materials, equipment, and samples, and replaced paper-based activities with digital workflows designed to support both operational efficiency and compliance.

The session also explored how Bend Bioscience balanced the flexibility required by development teams with the controls needed for GMP operations, while continuing to support business growth and evolving customer programs. Through real-world examples and lessons learned, viewers will gain practical insights into reducing operational friction, improving consistency, and building a scalable foundation for laboratory operations that can support growth, quality, and long-term success.

What you’ll learn

  • Identify common operational bottlenecks that emerge as laboratories scale and explore practical strategies for improving visibility, efficiency, and execution.
  • Learn how Bend Bioscience created greater consistency across development and GMP operations through standardized processes, inventory management, and traceability.
  • Discover the operational foundations needed to support quality, compliance, and sustainable growth in modern laboratory and development environments.

Meet our speaker

Zach Martin

Zach Martin, Director of Data Strategy & Business Operations, Bend Bioscience

Zach Martin is Director of Data Strategy & Business Operations at Bend Bioscience, where he works at the intersection of science, technology, data, and business operations. His work spans laboratory digitalization, operational reporting, process standardization, and the implementation of systems that improve visibility and efficiency across development and GMP operations. Zach has played a key role in Bend Bioscience’s efforts to establish scalable, digitally enabled laboratory operations, including the implementation and expansion of IDBS Polar.

Zach brings over 20 years of industry experience, with a significant portion of his career focused on pharmaceutical formulation development within a CDMO environment, primarily in small-molecules. His experience spans technical, operational, and business functions, giving him a broad perspective on the challenges of translating scientific work into efficient, scalable laboratory operations.

IDBS Headshot Unjulie Bhanot

Unjulie Bhanot, Lead Product Marketing Manager & Biopoharma Subject Matter Expert, IDBS

Unjulie Bhanot is a Lead Product Marketing Manager and biopharma subject matter expert at IDBS, with more than 15 years of experience across laboratory science, scientific informatics, product strategy and marketing. Her work spans process development, CMC, laboratory operations, and other key areas of the biopharma lifecycle.

Drawing on her scientific experience at Lonza Biologics and UCB, alongside customer-facing, strategic and commercial roles at IDBS, Unjulie connects the challenges facing biopharma organizations with the value technology can deliver. She has helped shape IDBS’ bioprocess solutions, was instrumental in bringing IDBS Polar to market and regularly contributes to industry conferences, blogs and thought leadership. Unjulie holds a BSc in Biochemistry and an MSc in Immunology from Imperial College London.

Want to dig deeper? Read our blog on the 5 lab operations challenges that slow scientific productivity and see where your lab could gain the most from better-connected operations.

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