R&D Informatics Customer Success

IDBS’ Enterprise Customers range from global enterprises to academic research institutions.  When we work with our customers to document their implementation experiences we hear a similar story, regardless of the industry sector or size of the organization. They all expected IDBS to be a cost effective, robust and secure R&D data management solution, but they also cite the following as additional benefits accruing to their decision to select IDBS over other software providers:

• Significant time savings and increased staff productivity
• Simplification of workflows
• Enhanced tools for collaboration both internally and externally
• Flexible framework & rich functionality
• Process improvements across diverse disciplines
• Domain expertise of the IDBS Support and Professional Services staff

At recent IDBS Roadshows and User Group meetings we have heard from a range of organizations using IDBS, including Solae, Amgen and Abbott Laboratories. Sharing these experiences (the highs and lows, best practices, lessons learnt and customizations) are invaluable for the IDBS community, and also for those organizations that are just starting to work on their own projects using IDBS. A selection of IDBS customer announcements published recently includes:

• PharmaLegacy Laboratories – achieve a 10x improvement in validated reporting time
• Ablynx – deploy IDBS to speed antibody research and discovery
• BASF – use IDBS as its enterprise research data management platform
• Lonza – adopt IDBS to optimize bioprocess execution and knowledge management
• AnaptysBio – deploy E-WorkBook to manage data
• University of Nottingham – extends E-WorkBook Suite across global network of campuses

A full list of case studies can be found on our web site for you to browse. If you want to share your own experiences of using IDBS we’d like to hear from you.