2 Occam Court
Surrey Research Park
Guildford, Surrey
GU2 7QB
United Kingdom
Tel: +44 1483 595 000
Fax: +44 1483 595 001
4th Floor, Pembroke Building
Kensington Village
Avonmore Road
London, W14 8DG
United Kingdom
Tel: +44 207 565 8620
Fax: +44 208 237 8441
18 Rue Pasquier,
Paris, 75008
France
Tel: +33 01 78 41 44 46
1301 Marina Village Parkway
Suite 320,
Alameda, CA 94501
Tel: +1 510 814 4900
Fax: +1 510 814 4910
750 US Highway 202,
Suite 200,
Bridgewater, NJ 08807
Tel: +1 908 429 2900
Fax: +1 908 429 2901
25 Burlington Mall Road
1st Floor, Suite #107
Burlington, MA 01803
Tel: +1 781 272 3355
Fax: +1 781 272 3377
Shibuya Mark City W22F
1-12-1 Dogenzaka Shibuya-ku Tokyo
150-0043 Japan
Tel: +81 3 4360 5344
info-japan@idbs.com
F409/410 Kailas Industrial Complex
Park Site, Vikhroli(W)
Mumbai, 400079
India
David Morris - DMorris@idbs.com
Tel: +912225181705
Room 207, Block A, Innovation Building
NO.333 Cailun Road, Zhangjiang High Tech. Park
Shanghai 201203
China
Tel: +86-21-6468-5535/6469-1770
Fax: +86-21-6468-5366
Conor Higgins
PO box 9079
Brighton
Melbourne
Vic 3186
Conor Higgins - chiggins@idbs.com
Tel: +61 410 708 052
The IDBS Global Help Desk is located in Guildford, UK, solving everything from simple usage queries to complex technical issues. Our experienced customer support team comprises highly qualified analysts with backgrounds in life sciences as well as information technology, valuable resources who are on hand when you need them.
Full access to all Customer Support resources can be found on the IDBS Customer Support Portal.
0800 - 0100 GMT
0900 - 0200 CET
0300 - 2000 EST
0000 - 1700 PST
" IDBS products provide a complete view on our data, reducing experiment duplication, sharing data across the organization and freeing scientists from report creation, giving them back vital research hours. "
Hector Sanchez
Senior Director R&D Informatics, UCB