2 Occam Court
Surrey Research Park
Tel: +44 1483 595 000
Fax: +44 1483 595 001
4th Floor, Pembroke Building
London, W14 8DG
Tel: +44 207 565 8620
Fax: +44 207 565 8700
18 Rue Pasquier,
Tel: +33 01 78 41 44 46
1301 Marina Village Parkway
Alameda, CA 94501
Tel: +1 510 814 4900
Fax: +1 510 814 4910
750 US Highway 202,
Bridgewater, NJ 08807
Tel: +1 908 429 2900
Fax: +1 908 429 2901
25 Burlington Mall Road
1st Floor, Suite #107
Burlington, MA 01803
Tel: +1 781 272 3355
Fax: +1 781 272 3377
Shibuya Mark City W22F
1-12-1 Dogenzaka Shibuya-ku Tokyo
Tel: +81 3 4360 5344
At IDBS, we are committed to protecting your privacy. Access to most of our site does not require you to provide us with any personal information, but sometimes we do need such information to provide services that you request. This statement of privacy explains data collection and use in those situations. Please read the complete IDBS privacy statement.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register when subscribing to e-mail newsletters, downloading software, viewing detailed product information, registering for our customer area or purchasing and registering IDBS products. Personal information collected by IDBS is often limited to name, e-mail address, country or location, but may include other information when needed to provide a service you requested. All personal details supplied to the IDBS website are encrypted using SSL (Secure Sockets Layer) encryption.
If you choose to make a purchase on the IDBS web site, we will request personal information such as: name, address, affiliation, telephone number and shipping information. This is considered your personal profile. IDBS does not collect or store credit card details (see Security for more information).
When you buy and install a new product, we may ask you to register your purchase electronically. Certain products also require the computer identification in order to generate a license registration keycode. This information will be transferred to the Site during the registration process to generate your keycode. When you register your product electronically, we keep this registration information on file with any information you've already given us on previous visits to our Web site.
Credit Card transactions are safe and secure. All credit card numbers are encrypted by your web browser when orders are placed using SSL encryption. Credit card details are not collected by the IDBS website, but by WorldPay. They are only decrypted after they reach WorldPay's secure payment gateway. See http://www.WorldPay.com for more information. IDBS provides personal information, such as name, address, and telephone number, to WorldPay as this is required by WorldPay to complete the credit card transaction.
We use your personal information for three primary purposes:
To make the Site easier for you to use by reducing the amount of personal information we ask you to enter.
To help you quickly find software, services or information on IDBS and its products.
To alert you to new products, product upgrades, special offers, updated information and other new services from IDBS. (only if you opt-in to receiving these emails from IDBS)
IDBS will not disclose your personal information, except if required to do so by law or to protect and defend the rights or property of IDBS and its web sites.
When you register, or otherwise give us personal information, IDBS will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.
IDBS will not rent or sell your name, address, e-mail address or personal information to any third party. IDBS may occasionally update you on news and special opportunities via e-mail. If you would prefer not to receive these updates, please send an email to firstname.lastname@example.org with "REMOVE" in the subject line.
IDBS strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company, except under the conditions explained above. Inside the company, data is stored in password-controlled servers with restricted access. Your information may be stored and processed in the United Kingdom or any other country where IDBS, its subsidiaries, affiliates or agents are located.
If you have questions regarding this statement, please contact email@example.com.
IDBS welcomes your comments regarding this Statement of Privacy. Please contact us by email or postal mail.
By using the Site or by placing an order through it, you agree as follows:
Table of Contents
IDBS software is licensed, not sold. All ownership, title and intellectual property rights in and to the software (if any), accompanying your order, including any associated media and any documentation or printed materials are owned by IDBS or its suppliers. ALL ORDERS ARE SUBJECT TO YOUR CONSENT TO ANY APPLICABLE LICENSE THAT IS DELIVERED WITH OR INCLUDED IN THE ITEM.
If you use the software or take any other action that is described in the packaging or the software as constituting your consent to or agreement with the license, then that conduct will constitute your agreement. In the event that you have chosen to evaluate a downloaded product prior to purchase, you must request an activation keycode prior to the end of the relevant evaluation period to continue using the software.
IDBS does provide warranties for certain software and other items, but only if a warranty labeled "Limited Warranty" is delivered with the item. For software, any Limited Warranty will be found or referenced in the license. Not all software comes with a warranty. For example, IDBS does not provide any warranties with free software or software that is provided on a free trial basis. Any Limited Warranty does not include any statements made on packaging or in manuals and other documentation - you agree that those are provided and will be accepted by you for informational or instructional purposes only and not as warranties. UNLESS YOU ARE PROVIDED A LIMITED WARRANTY THAT APPLIES TO THE PARTICULAR ITEM you have obtained, ALL ITEMS ARE SUPPLIED AS IS AND WITH ALL FAULTS, to the full extent allowed by applicable law. ALSO, IDBS DOES NOT PROVIDE ANY WARRANTY OF TITLE, OR ANY WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE ITEM OR AGAINST INFRINGEMENT.
You represent and warrant for the benefit of IDBS that: (a) you are at least 18 years of age; (b) you possess the legal right and ability to enter into this Agreement and make the credit card charge on your own behalf or on behalf of any person for whom you are acting as agent and/or that you are authorised to use the password required for this Site; and (c) all information that you submit to us is true, accurate and current.
Shopping at the Site is conducted electronically and you agree that we can communicate with you electronically. For example, we may send you email asking about your experience with IDBS, email notices and other disclosures about your orders.
IDBS provides an order confirmation by email. However, since email is not infallible, you also agree to keep all records relating to your order, including, where possible, printing a copy of your order confirmation page. To the extent allowed by law, you agree that the above replaces and satisfies any law that provides for different methods or timing for your receipt of notices relating to your transaction. IDBS also reserves the right to deliver notices and disclosures by other means such as postal mail, and to receive notices in writing when that method is specified elsewhere in this Agreement.
Any comments or information that you provide to IDBS, for example feedback or ideas in response to a customer survey regarding the Site, suggestions, ideas, concepts, or other information (collectively, the "Submissions"), shall be deemed, and shall remain, the property of IDBS. None of the Submissions shall be subject to any obligation of confidence on the part of IDBS, and IDBS shall not be liable for any use or disclosure (including publication in any medium) of any Submissions. Without limitation of the foregoing, IDBS shall exclusively own all now known or hereafter existing rights to the Submissions of every kind and nature and shall be entitled to unrestricted use of the Submissions for any purpose, commercial or otherwise, without compensation to the provider of the Submissions.
No promotion (e.g., special price discount) is offered by IDBS unless the promotion explicitly so states. You agree that offers from non-IDBS companies on the Site are solely liable for their promotions and that IDBS is not liable. You also agree to comply with all terms of a promotion. Note: some promotions will be subject to quantity and other restrictions, including without limitation, time limits that could expire during your visit to the Site. IDBS reserves the right to withdraw or refuse to honour any promotion that has been altered or modified - other than by IDBS.
All items ordered from IDBS are subject to availability and may not be available for acquisition and shipment to all countries. We reserve the right to reject any and all orders. IDBS also reserves the right to limit the quantity of any items that may be obtained by you through this Site.
Software can be downloaded from the IDBS website. In case you do not have access to or are not authorised to download software a CDROM can be dispatched to you upon request (please contact firstname.lastname@example.org). License registration keycodes are only sent by email.
When you request a license registration keycode (as part of a purchase or of an exsiting agreement) for any product that has been downloaded from the IDBS' website that has a free trial period, refunds will be given at the discretion of the company management. You may cancel all or any part of your order before you submit the order.
If you have problems with your license registration keycode please contact us by email (email@example.com).
Only valid credit cards acceptable to WORLDPAY may be used for orders placed with IDBS, and all refunds will be credited to the same card. By submitting your order for processing, you authorise us to charge your order (including taxes, shipping, handling and any amounts described on the Site before order submission) to your card. If your card cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically.
All prices and availability of products are subject to change without notice. Taxes may be adjusted from the amount shown on the billing screens. Several factors may cause this, such as variances between processor programs and changes in tax rates.
Items obtained from IDBS may only be shipped to or downloaded by customers residing in countries permitted by applicable export control laws and regulations of the United Kingdom. You agree to comply strictly with all relevant export laws, regulations and orders, and assume sole responsibility for obtaining any required licenses to export or re-export products or technology.
This Site is like a store: every time a customer enters a store the customer is bound by the rules in effect on the date of the customer's visit. Similarly, at this Site, you are bound by the version of this Agreement that is in effect on the date of your visit or order. The terms of this Agreement may change from time to time so please review it.
If any part of this Agreement is determined to be invalid or unenforceable, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the Agreement shall continue in effect. The Agreement (including any related consents or agreements that you provide during your visit to the Site) together with any license or agreement with IDBS delivered in connection with any item acquired via the Site, constitutes the entire agreement between you and IDBS with respect to the Site and that item, and supersedes all other (prior or contemporaneous) communications and proposals, whether electronic, oral or written, between you and IDBS regarding the Site and/or any order you place through it.
DISCLAIMER ALL OF THE MATERIALSAND SERVICES PROVIDED AT THIS SITE ARE PROVIDED "AS IS" AND ANY WARRANTY, CONDITION OR OTHER TERM OF ANY KIND INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY IS HEREBY EXCLUDED. Applicable law may not allow the exclusion of implied warranties, in which case the above exclusion may not apply to you. IDBS does not warrant the accuracy and completeness of the materials on this site. IDBS takes no responsibility for any financial or other loss whatsoever as a result of this website being unavailable at any time for any reason. IDBS takes no responsibility for viruses or other destructive or intrusive computer programs that may damage your computer system or data resulting from your access to or use of this site. IDBS may make changes to the materials at this site, or to the products and prices described in them, at any time without notice. The materials at this site may be out of date, and IDBS makes no commitment to update the materials at this site. Information published at this site may refer to products, programs or services that are not available in your geographic location.
" IDBS products provide a complete view on our data, reducing experiment duplication, sharing data across the organization and freeing scientists from report creation, giving them back vital research hours. "
Senior Director R&D Informatics, UCB